Mam to English OPI/VRI Interpretation Vacancy

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Respond to calls professionally, adhering to the Interpreter's code of conduct.

• Always be ready to take notes during calls.

• Familiarize yourself with industry-specific vocabulary, particularly in healthcare and medical fields.

• Accurately convey all messages without adding, omitting, or substituting any information.

• Deliver the highest standard of customer service during interpretation sessions.

• Facilitate effective communication between Limited English Proficient individuals and clients by providing precise and complete interpretations.

• Adhere to established standards of practice.

• Participate in internal professional training sessions.

• Demonstrate a willingness to obtain new professional certifications.

• Maintain communication and report to your team leader.

• Follow dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Mam".

• A minimum of 1 year of experience in over-the-phone interpretation with a reputable interpretation company.

• Strong understanding of medical terminology.

• Familiarity with legal terminology is advantageous.

• International certifications in the healthcare field are a plus (such as PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• High emotional intelligence and cultural sensitivity.

• Exceptional communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote position with a clearly defined schedule.

• Options for full-time or part-time work (business and weekend hours).

• Immediate opportunity to start working following onboarding.

• Access to internal certified training.

• Monthly fee payments.

• Contract-based employment.