LVN Case Manager

📋 Description

• Evaluate member requirements in areas including physical health, mental health, substance use disorder (SUD), oral health, palliative care, memory care, trauma-informed care, social support, housing, and connections to community-based services.

• Supervise the creation of client care plans and goal-setting initiatives.

• Provide services at the member's location, whether that be at home, in-office, or via telehealth, ensuring accessibility.

• Link clients to necessary social services and supports.

• Advocate for clients with healthcare professionals, such as primary care providers (PCPs).

• Apply evidence-based practices, including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles.

• Conduct outreach and engagement activities to promote linkage to the ECM program and document activities in the Client Relationship Management (CRM) system.

• Assess client progress and revise SMART goals as needed.

• Facilitate mental health promotion initiatives.

• Organize transportation services, such as ACCESS.

• Ensure all documentation, including outcome measures, is completed within the timelines set by individual care plans.

• Keep patient health records current in the Electronic Medical Record (EMR) system and related business systems.

• Prepare monthly reports to confirm program compliance.

• Participate in assigned training sessions.

⛳️ Requirements

• An active, unrestricted Licensed Vocational Nurse (LVN) license in California is mandatory.

• A minimum of 2 years of experience as a care manager, care navigator, or community health worker serving vulnerable populations.

• Familiarity with government and community resources relevant to social determinants of health is essential.

• Strong oral and written communication abilities are required.

• Positive interpersonal skills are necessary.

• General computer proficiency and familiarity with Google Workspace, MS Office, and the internet are expected.

• Bilingual proficiency in English and Spanish is highly preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Income protection benefits.

• Flexible paid time off (PTO).

• Company holidays.

• 401(k) plan.

• Access to additional wellness benefits.