Logistics Project Manager – Virtual, In Person Event Delivery

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee and reply to incoming emails in the Partner Support Inbox, ensuring responses are timely, accurate, and professional.

• Assess requests, address common inquiries, and escalate concerns to the Project Manager as necessary.

• Monitor and follow up on partner inquiries to guarantee resolution and enhance customer satisfaction.

• Aid in venue-based event logistics, which includes venue sourcing, room arrangement, catering, signage, materials coordination, and managing attendee flow.

• Collaborate with speakers, vendors, venues, and on-site staff to ensure preparedness and seamless execution.

• Provide support during on-site registration, facilitate session transitions, and resolve issues in real-time during live events.

• Assist the Project Manager in setting up virtual events from start to finish across approved platforms.

• Perform comprehensive quality control reviews of event setups to ensure precision, completeness, and compliance with standards.

• Keep event planning documents organized and ensure that updates are accurately reflected.

• Offer live event support as assigned, aiding in session monitoring and issue escalation.

⛳️ Requirements

• Experience in supporting virtual and in-person events, webinars, or training programs.

• Excellent written communication skills, especially for email-based partner support.

• High attention to detail and comfort in executing structured quality control reviews.

• Capability to manage multiple tasks and meet deadlines in a dynamic environment.

• Proficiency in virtual event platforms and Microsoft 365 tools (Outlook, Teams, SharePoint).

• Strong teamwork abilities and effective collaboration with Project Managers and cross-functional teams.

• Previous experience in event logistics, project coordination, or PMO support is preferred.

• Familiarity with partner-facing support models or shared inbox workflows is preferred.

• Experience in supporting on-site event logistics, venue coordination, or attendee management is preferred.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development