Logistics Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take full responsibility for all northbound and southbound logistics between Mexico operations, partner plants, and the US facility, from pickup to final delivery.

• Organize cross-border transportation based on plant schedules, border hours, carrier availability, and installation timelines.

• Oversee US and Mexican customs brokers, transfer carriers, bonded or in-bond shipments, and border transitions.

• Monitor crossings and escalate any holds, inspections, or document inconsistencies.

• Coordinate temporary imports and returns, including IMMEX tooling, fixtures, and display samples.

• Provide quotes, book, and manage international air, ocean, and ground freight shipments.

• Supervise freight forwarders and NVOCCs, managing bookings, cutoffs, sailings, flights, and transit commitments.

• Oversee container planning, receiving, drayage, chassis, demurrage, detention, air-freight specifics, and constraints.

• Handle domestic parcel, LTL, full truckload, flatbed, hotshot, white-glove, and final-mile freight logistics.

• Develop the carrier and broker network; negotiate rates, service terms, and additional charges.

• Arrange delivery schedules and dock appointments, and plan multi-store rollouts and phased deliveries.

• Track shipments and relay status updates and exceptions to project management.

• Collaborate with the Warehouse Manager on pack-out readiness, staging, loading, and pickup schedules.

• Manage shipping and customs documentation, including commercial invoices, packing lists, certificates of origin, BOLs, pedimentos, and carta porte.

• Oversee HTS classification, country of origin, valuation, duties, USMCA, and temporary-import programs with customs brokers.

• Keep track of tariff and border-requirement changes and maintain auditable shipment records.

• Act as the primary contact between Mexico operations, manufacturers, brokers, forwarders, and the Vista shop.

• Communicate in Spanish with plants, drivers, and brokers.

• Confirm plant readiness, shipping dates, packaging, labeling, and documentation.

• Convert project and installation timelines into transportation plans.

• Assist with vendor and plant onboarding processes.

• Manage landed costs, perform audits on freight and brokerage invoices, dispute inaccuracies, and report on freight metrics.

• File and pursue claims for freight and cargo damage.

• Provide quote support for bids by lane and product type.

• Implement daily logistics enhancements using 3S and 2 Second Lean principles.

• Document standard procedures, create before-and-after improvement videos, eliminate process waste, and measure outcomes.

⛳️ Requirements

• Minimum of 5 years of experience in logistics, traffic, or supply chain, with direct responsibility for international freight.

• Practical experience with US–Mexico cross-border shipping: brokers, crossings, transfer carriers, and the required documentation for each move.

• Comprehensive knowledge of all three shipping modes — air, ocean, and ground — with the ability to select the most suitable option based on timing and budget.

• Familiarity with customs documentation and trade compliance, including HTS classification, country of origin, and USMCA regulations.

• Proven success in negotiating rates and managing relationships with carriers, brokers, and forwarders.

• Proficient in spreadsheets and comfortable using an ERP or TMS; capable of analyzing numerical data effectively.

• Excellent written and verbal communication skills for interactions with plants, carriers, customers, and the shop floor.

• Valid passport and readiness to travel to Mexico and the border as required.

• Professional fluency in Spanish, both written and spoken. (Preferred)

• Experience in custom manufacturing, millwork, metal fabrication, store fixtures, or retail rollouts. (Preferred)

• Background in logistics for multi-store rollouts and phased delivery schedules. (Preferred)

• Knowledge of IMMEX, temporary import, or duty-deferral programs. (Preferred)

• Experience handling oversized, fragile, or high-value crated freight. (Preferred)

• Familiarity with lean manufacturing, 3S, or 2 Second Lean methodologies. (Preferred)

• Certification as a customs broker or in trade compliance, or relevant coursework. (Preferred)

🏝️ Benefits

• Work remotely Monday - Friday, 40 hours a week (no weekends).

• Vacation: 10 business days per year.

• Holidays: 5 National Holidays per year.

• Company Holidays: 5 Company Holidays per year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day).

• Parental Leave.

• Health Care Reimbursement.

• Active Lifestyle Reimbursement.

• Quarterly Home Office Reimbursement.

• Payroll Deduction Purchase Plans.

• Longevity Bonus.

• Continuous Learning Bonus.

• Access to Training and Professional Development Platforms.