Logistics Incident Analyst

This is a fully remote position, open to applicants in New York.

📋 Description

• Execute data entry tasks pertaining to logistics incidents.

• Communicate with transportation carriers via email and phone follow-ups.

• Engage with clients through email and phone follow-ups.

• Collect and arrange documentation relevant to incidents under examination.

• Summarize details and communicate essential facts clearly.

• Assess open incidents and apply corrective action plans to facilitate resolution.

• Identify and analyze trends within the client's market.

• Contribute to and lead discussions on materials shared during conference calls.

• Provide support to a global supply-chain incident-management team.

⛳️ Requirements

• Proficient in using Excel.

• Familiarity with or the ability to swiftly learn Microsoft SharePoint.

• An associate's degree or equivalent work experience.

• Highly organized with effective time management skills.

• Exceptional attention to detail.

• Strong interpersonal communication skills.

• Clear and concise communication abilities via email and phone.

• Capacity to influence others effectively.

• Ability to prioritize tasks efficiently.

• Capability to work independently as well as collaboratively within a team.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and career advancement.

• Dynamic and supportive work environment.