Logistics Coordinator

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Act as a liaison between logistics and order fulfillment.

• Collaborate with Operations to schedule and dispatch equipment for various jobs.

• Address customer inquiries and direct technical questions to the appropriate resources.

• Uphold a professional and courteous relationship with customers.

• Manage the existing rental contract portfolio by ensuring timely renewal of assigned contracts, including escalation and upgrades.

• Secure necessary credit or legal approvals.

• Keep the trailer fleet current with DOT licensing requirements.

• Coordinate job start-ups and maintain communication with customers regarding scheduling for start-up and follow-up on ongoing or completed jobs.

• Generate invoices and bill customers accordingly.

• Ensure GPS units are maintained and monitored for functionality.

• Oversee the warranty administration process.

• Maintain OSHA logs accurately.

• Keep customer information and sales tracking up to date in Oracle and other systems (such as Salesforce.com), including work orders, new customer data, and freight costs for billing purposes.

• Guarantee the timely close-out of all work orders, ensuring all related paperwork (P.O., etc.) is collected and filed with the appropriate job documentation.

⛳️ Requirements

• Associate's Degree or equivalent experience required.

• Proficiency with Salesforce or any other GPS-related software.

• 2 to 4 years of relevant experience in logistics is preferred.

🏝️ Benefits

• A variety of medical insurance plan options, along with dental and vision insurance.

• 401K retirement plan featuring employer contributions that match 100% of the first 3% of employee contributions and 50% on the next 2% of contributions.

• Company-funded life insurance, plus optional employee-paid voluntary life insurance, dependent life coverage, and voluntary accident coverage.

• Short-term and long-term disability benefits.

• Three weeks of paid time off for new employees, in addition to 11 company-paid holidays.

• Vacation time accrues monthly, unless federal, state, or local laws dictate a faster accrual rate.

• Paid sick time in accordance with federal, state, and local laws.

• Paid parental leave and tuition reimbursement available after 6 months of continuous service.