Lingala/Swahili OPI/VRI Interpreter

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.

• Always be prepared to take notes during calls.

• Familiarize yourself with the specific vocabulary relevant to the industry in which you are interpreting, particularly in healthcare and medical fields.

• Accurately and completely convey all messages without adding, omitting, or substituting any information.

• Deliver the highest standard of customer service during interpretation sessions.

• Facilitate communication between Limited English Proficient individuals and clients by providing precise and complete interpretations of the messages.

• Adhere to established standards of practice.

• Participate in internal professional training programs.

• Show eagerness to obtain new professional certifications.

• Communicate and report to your team leader effectively.

• Follow dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficiency in the source language (English).

• Native fluency in the target languages "Lingala, Swahili."

• A minimum of 1 year of experience in telephone interpretation with a reputable interpretation company.

• Strong understanding of medical terminology.

• Knowledge of legal terminology is advantageous.

• International certifications in the healthcare sector are a plus (such as PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• Possess high emotional intelligence and tolerance for diverse cultures.

• Excellent communication, listening, note-taking, and memory retention abilities.

🏝️ Benefits

• Fully remote position with a defined schedule.

• Options for full-time or part-time employment (including business and weekend hours).

• Immediate availability to begin work following onboarding.

• Access to internal certified training.

• Monthly fee payments.

• Employment under a contract type agreement.