Licensed Behavior Analyst Coordinator

This is a fully remote position, open to applicants in Philippines, +2 more countries.

📋 Description

• Match LBA therapists (BTs/RBTs) with new and existing clients based on their availability, geographic location, language preference, and clinical compatibility.

• Develop and maintain precise weekly and monthly schedules for active therapists and clients.

• Handle schedule modifications due to cancellations, therapist time-off, or client changes with same-day turnaround as needed.

• Oversee therapist caseload capacity to avoid overextension and ensure consistent session coverage.

• Monitor client authorization hours and notify clinical and billing teams about impending expirations.

• Ensure that authorized service hours are fully utilized within the designated approval periods.

• Keep accurate records in scheduling and case management systems.

• Assist in ensuring documentation accuracy for Medicaid and insurance requirements.

• Act as the primary scheduling logistics contact for therapists.

• Collaborate with BCBAs and clinical supervisors regarding session plans, treatment goals, and supervision availability.

• Communicate with families about scheduling, session confirmations, and any changes.

• Work alongside intake to onboard new clients from the point of authorization approval to their first session.

• Address staffing gaps, authorization issues, and scheduling conflicts.

• Maintain scheduling data across EHRs, scheduling software, and spreadsheets.

• Generate and disseminate weekly scheduling reports.

• Identify trends in cancellations, no-shows, and unfilled sessions for workforce planning.

⛳️ Requirements

• A high school diploma or equivalent is required; an Associate's or Bachelor's degree is preferred.

• A minimum of 1 to 2 years of experience in scheduling, care coordination, administrative operations, or a related field.

• Experience in a healthcare, behavioral health, home care, or LBA setting is highly preferred.

• Capability to manage multiple priorities in a fast-paced, high-volume environment.

• Strong proficiency in scheduling systems, EHR or case management platforms, and Microsoft Office / Google Workspace.

• Exceptional written and verbal communication skills with clinical staff, families, and leadership.

• High attention to detail with a low tolerance for data errors or scheduling inaccuracies.

• Familiarity with Medicaid authorization processes and service hour tracking is preferred.

• Experience with LBA-specific platforms such as Central Reach, Catalyst, Theralytics, or similar is preferred.

• Bilingual candidates (English/Spanish or English/Haitian Creole) are encouraged to apply.

🏝️ Benefits

• A fun, inclusive, and innovative culture that values unique contributions and fosters professional growth.

• Daily opportunities for learning, innovation, and excellence.

• Career advancement opportunities and resources.

• A fast-paced, high-energy, and engaging work environment.

• Flexibility to work from home or any location of your choice.

• A focus on work-life balance with no stressful commutes.