Legal Virtual Assistant – Bilingual, English/Spanish

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist with client intake, communication, and administrative processes for a personal injury law firm.

• Act as the initial point of contact for prospective clients.

• Guide potential clients through the intake process with professionalism, empathy, and clear communication in both English and Spanish.

• Manage sensitive information and oversee client communication.

⛳️ Requirements

• Respond to incoming calls and engage with potential clients.

• Conduct client intake interviews and collect necessary information.

• Translate and communicate effectively in both English and Spanish.

• Schedule consultations and follow up with potential leads.

• Maintain and update client records in the CRM or case management system.

• Assist with emails, document organization, and client follow-ups.

• Collaborate with attorneys and staff regarding client matters.

• Help ensure clients feel supported, informed, and professionally assisted throughout the process.

• Support general administrative and office operations as the firm expands.

🏝️ Benefits

• Bilingual in English and Spanish.

• Excellent communication and customer service skills.

• Highly organized with a keen attention to detail.

• Comfortable managing sensitive and confidential information.

• Ability to multitask and thrive in a fast-paced environment.

• Professional, compassionate, reliable, and client-focused.

• Experience in personal injury or legal support is advantageous.

• Familiarity with CRMs, Google Workspace, or case management software is a plus.

• Interest in long-term growth within the legal profession.