Legal Systems Technology Administrator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as the primary liaison for inquiries regarding operations and system updates pertaining to CLS’s case management system.

• Spearhead initiatives aimed at enhancing the speed, reliability, and cost-efficiency of CLS’s technology processes within our legal software (e.g., case management).

• Create, document, and deliver training programs that empower staff to utilize tools and procedures that optimize efficiency.

• Collaborate with Executive Leadership, supervisors, and frontline personnel to analyze current case management, compliance, and grant administration workflows; pinpoint inefficiencies; and redesign processes (including LegalServer 5 flow blocks) to shorten turnaround time, lessen manual efforts, and enhance service delivery.

• Work alongside the Director of Technology and cross-functional stakeholders to configure, test, and implement system improvements that automate routine tasks, bolster data integrity, and streamline case progression.

• Address and resolve operational and system issues promptly; perform root cause analysis and implement preventive measures to minimize recurrence.

• Design and present training sessions, webinars, documentation, and job aids to facilitate staff adoption of optimized workflows and effective use of system tools to enhance productivity and consistency.

• Collaborate with Compliance and Finance to manage the Electronic Time Verification system, ensuring precise time tracking, payroll integration, and compliance-ready reporting for audits and budgeting.

⛳️ Requirements

• At least 5+ years of experience as a Legal Server administrator or in comparable case management systems, encompassing workflow configuration, system optimization support, and enhancement of data integrity and reporting functions.

• Practical experience in designing and refining workflow processes, emphasizing the streamlining of case management, compliance tracking, and administrative operations to reduce manual efforts and boost efficiency.

• Comprehensive understanding of grant administration processes, including compliance requirements, funding limitations, reporting timelines, and the establishment of structured workflows to support accurate and timely reporting.

• Proven capability to assess operational processes and convert findings into actionable improvements, performance metrics, and scalable system or workflow enhancements.

• Demonstrated experience in developing and delivering training materials, documentation, and presentations to facilitate staff adoption of new systems, tools, and workflows.

• Detail-oriented and self-motivated professional with a track record of managing multiple priorities, meeting deadlines, and ensuring accuracy in operational and compliance-focused environments.

• Familiarity with or working knowledge of API integrations or system connectivity tools utilized to improve automation and streamline data transfer between platforms.

🏝️ Benefits

• 15 paid holidays and 24 days of paid time off

• Excellent physical/mental health, vision, and benefits (with 95% of benefits covered by the company)

• 100% coverage for dental benefits, life insurance, and long/short term disability

• 100% 403B match after 1 year of employment (5%)

• CLS covers Bar Dues and CLE Credits

• Student loan reimbursement for Attorneys

• Tuition Reimbursement

• Opportunity to apply for Public Service Loan Forgiveness (PSLF)

• Excellent work-life balance

• Various opportunities for career advancement into leadership and more advanced roles

• Pet Insurance

• Wellness Committee focused on employee morale, featuring events such as company-wide retreats, activities, and challenges!