Legal Support Specialist – Scheduling, Outreach

📋 Description

• Oversee and assign attorneys for a high volume of daily hearings.

• Handle scheduling modifications, cancellations, and urgent coverage needs.

• Verify assignments and ensure complete and accurate coverage.

• Liaise with attorneys and clients to provide uninterrupted service.

• Make outbound calls to arrange hearings and address client requirements.

• Monitor metrics, keep scheduling records, and assist with reporting.

• Collaborate with internal teams to enhance processes and implementation.

⛳️ Requirements

• Excellent communication skills and confidence when speaking on the phone.

• Highly organized and capable of multitasking in a dynamic environment.

• Solutions-focused with robust problem-solving abilities.

• Comfortable working towards objectives and performance indicators.

• Tech-savvy with a quick ability to learn new systems.

🏝️ Benefits

• Health, Dental, Vision insurance.

• 401(k) with company matching.

• Paid time off.

• 7 Paid company holidays.

• 4 Floating holidays per year.

• Life Insurance and AD&D Insurance.

• Long Term Disability.

• Health Care Reimbursement Flexible Spending Account.

• Dependent Care Flexible Spending Account.

• EAP (Employee Assistance Program).

• Pet Insurance.