Legal Support Specialist – Scheduling, Outreach

📋 Description

• Oversee and assign attorneys for a high volume of daily hearings.

• Handle scheduling adjustments, cancellations, and urgent coverage needs.

• Validate assignments and ensure comprehensive coverage is in place.

• Liaise with attorneys and clients to guarantee a seamless service experience.

• Make outbound calls to arrange hearings and assist client requirements.

• Monitor metrics, manage scheduling information, and aid in reporting activities.

• Collaborate with internal teams to enhance processes and execution effectiveness.

⛳️ Requirements

• Excellent communication abilities and confidence when speaking on the phone.

• Highly organized and capable of multitasking in a dynamic environment.

• Solutions-focused with robust problem-solving capabilities.

• Comfortable working towards objectives and performance indicators.

• Tech-savvy with a quick aptitude for learning new systems.

🏝️ Benefits

• Health, Dental, Vision insurance.

• 401(k) with company matching.

• Paid time off.

• 7 Paid company holidays.

• 4 Floating holidays per year.

• Life Insurance and AD&D Insurance.

• Long Term Disability.

• Health Care Reimbursement Flexible Spending Account.

• Dependent Care Flexible Spending Account.

• EAP (Employee Assistance Program).

• Pet Insurance.