Legal Support Specialist, Scheduling, Outreach

📋 Description

• Oversee and assign attorneys for a high volume of daily hearings

• Handle scheduling modifications, cancellations, and urgent coverage needs

• Verify assignments to guarantee complete and accurate coverage

• Liaise with attorneys and clients to provide seamless service

• Make outbound calls to arrange hearings and address client requirements

• Monitor metrics, keep scheduling records, and assist in reporting

• Collaborate with internal teams to enhance processes and execution

⛳️ Requirements

• Excellent communication skills and confidence in phone interactions

• Highly organized, capable of multitasking in a fast-paced environment

• Solutions-focused with strong problem-solving abilities

• Comfortable working towards goals and meeting performance metrics

• Technologically adept with the ability to quickly learn new systems.

🏝️ Benefits

• Health, Dental, Vision insurance

• 401(k) with company matching

• Paid time off

• 7 Paid company holidays

• 4 Floating holidays per year

• Life Insurance and AD&D Insurance

• Long Term Disability

• Health Care Reimbursement Flexible Spending Account

• Dependent Care Flexible Spending Account

• EAP (Employee Assistance Program)

• Pet Insurance.