Legal Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Address intricate inquiries from customers and clients through various communication channels, such as phone, email, and written correspondence.

• Follow established protocols, procedures, and directives from the Project Manager and Supervisors, while also incorporating feedback as needed.

• Collaborate effectively in a highly interactive environment with multiple business partners.

• Develop, oversee, and revise scripts and procedures for claims and correspondence teams to ensure their work aligns with project objectives.

• Support the supervisor or Project Manager in resolving any issues that may arise.

• Assess the overall condition of cases by identifying errors and devising solutions for resolution.

⛳️ Requirements

• A Juris Doctor (JD) from an accredited U.S. law school or a foreign law degree accompanied by an LLM is mandatory.

• Must be adaptable and focused on customer service.

• Exceptional written and verbal communication skills are essential.

• Capable of clearly conveying complex concepts to diverse audiences.

• Ability to manage shifting or competing priorities to meet business requirements.

• Proficient computer skills, along with excellent planning, organizational capabilities, critical thinking, and meticulous attention to detail are required.

• Familiarity with MS Office Suite, particularly Word, Excel, Access, and Outlook.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life Insurance

• 401K

• Paid Time Off (PTO)

• Sick Days