Legal Receptionist

This is a fully remote position, open to applicants in Chile, +3 more states.

📋 Description

• Assess incoming leads by collecting pertinent information.

• Support callers with empathy, patience, and professionalism.

• Input and update details within CRM and case management systems.

• Act as the primary point of contact for both prospective and current clients.

• Keep organized digital records and documentation.

• Redirect calls to the appropriate team member as necessary.

• Handle multiple phone lines while concurrently managing administrative duties.

• Respond to incoming calls in a professional and courteous manner.

• Take comprehensive and accurate messages.

⛳️ Requirements

• Exceptional spoken English with a clear and professional telephone demeanor is essential.

• Prior experience in a law firm setting is preferred, especially in personal injury practices.

• Familiarity with high-volume phone environments is preferred.

• A customer service-oriented mindset aimed at assisting others.

🏝️ Benefits

• Competitive salary.

• Paid Time Off.

• Bonuses.

• 100% remote/home-based position.

• Full-time, long-term career opportunities.

• Parental Leave.

• Professional development and training.

• Dedicated team support.

• Alignment with our clients' core values.