Legal Operations Lead

This is a fully remote position, open to applicants in New York.

📋 Description

• Create and develop AI-enhanced legal operations workflows for routing, triage, and automation of answered questions that do not involve direct legal counsel.

• Establish an AI-queryable legal knowledge management system that generates reliable first-draft responses for attorney evaluation and endorsement.

• Manage the legal aspects of significant company projects across Headway.

• Supervise the daily operations of the legal department and ensure stakeholder satisfaction.

• Identify opportunities for operational enhancements and execute changes leveraging input from cross-functional stakeholders.

• Own and advance the legal team’s AI strategy.

• Assess, pilot, and integrate new legal technology solutions.

• Maintain a curated repository of prompts, skills, and workflows for repetitive legal tasks.

• Monitor departmental adoption rates and efficiency improvements.

⛳️ Requirements

• Over 5 years of experience in Operations or Project Management in a dynamic startup environment.

• Practical experience utilizing AI in the workplace.

• A solid understanding of the strengths and limitations of AI.

• Experience applying AI in Legal and Healthcare settings is a plus.

• Proven experience in developing Operations workflows.

• Background in evaluating and deploying AI tools.

• Capacity to juggle multiple priorities while maintaining attention to detail and meticulous planning.

• Competence in executing and fostering agreement as a project manager on significant cross-functional projects.

• Excellent communication skills and emotional intelligence to navigate competing priorities and establish effective partnerships.

• Authorization to work in the United States for any employer.

• Must indicate whether visa sponsorship is currently or potentially needed.

🏝️ Benefits

• Equity compensation.

• Medical, Dental, and Vision coverage.

• HSA / FSA.

• 401K.

• Work-from-Home Stipend.

• Therapy Reimbursement.

• 16-week parental leave for eligible employees.

• Carrot Fertility annual reimbursement and membership.

• 13 paid holidays each year.

• Holiday Break during the week between December 25th and December 31st.

• Flexible PTO.

• Employee Assistance Program (EAP).

• Training and professional development opportunities.

• Comprehensive health and wellness benefits.

• Retirement savings options.

• Meaningful ownership opportunities through equity.