Legal Operations and Contracts Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the main point of contact for legal inquiries, collect information, align priorities with legal counsel, and monitor matters until resolution.

• Establish relationships throughout XBOW and clarify legal procedures, approval requirements, and subsequent steps.

• Collaborate with Sales and Finance to advance commercial agreements and address operational challenges.

• Provide stakeholders with updates regarding timelines, dependencies, and pending decisions.

• Draft, review, and negotiate NDAs and lower-risk commercial agreements in accordance with playbooks and authorized limits.

• Prepare customer-contracting templates and order forms approved by management, facilitate internal reviews, and oversee approvals and signatures.

• Identify non-standard terms and escalate issues related to liability, intellectual property, data protection, and security testing to legal counsel.

• Maintain comprehensive contract records while tracking obligations, renewal dates, and notice periods.

• Develop contract templates, negotiation playbooks, and practical guidance documentation.

• Oversee legal intake, matter tracking, and contract management systems.

• Enhance workflows for contract reviews, approvals, signatures, and document retention.

• Report on legal demand, contract turnaround times, unresolved matters, and external legal expenditures.

• Manage the onboarding of external counsel, engagement administration, invoicing, and budget tracking.

• Supervise legal subscriptions, service providers, and their renewals.

• Identify opportunities to automate repetitive tasks using approved AI tools while ensuring the proper handling of confidential information.

• Conduct legal research and prepare initial drafts of internal guidance, correspondence, and various documents.

• Assist with corporate housekeeping, governance records, and signature processes.

• Maintain legal policies and facilitate training and internal guidance.

• Collaborate with Legal, Security, and other teams to conduct customer due diligence and manage related documentation.

• Support legal projects as XBOW’s products, operations, and international footprint evolve.

⛳️ Requirements

• 8+ years of relevant experience in paralegal work and legal operations, including a minimum of 2+ years in-house.

• A legal qualification, paralegal certification, or equivalent relevant experience; qualification as a solicitor or attorney is not mandatory.

• Hands-on experience supporting commercial contracts and working within established templates, playbooks, and approval processes.

• Proven ability to take ownership of legal processes and enhance the functioning of a legal team.

• Excellent organizational skills and attention to detail; capable of managing competing priorities and following matters to completion.

• Confidence in engaging with business stakeholders and translating legal processes into clear, actionable steps.

• Strong judgment regarding issues that can be resolved independently and those that require legal counsel input.

• Experience with contract management, electronic signature, and workflow tools, along with an interest in responsible AI applications.

• Background in technology, SaaS, cybersecurity, or AI is a plus.

• Familiarity with customer procurement processes, data protection documentation, and international business operations is advantageous.

• Experience in a startup or scale-up environment is highly preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits, including medical, dental, and vision coverage.

• Opportunities for professional development and ongoing training.

• Flexible work arrangements and a supportive work environment.

• Engaging company culture with team-building events and activities.