Legal, Medical Records Retrieval Specialist

📋 Description

• Oversee the complete record retrieval process for designated customers and providers.

• Develop, standardize, and continually enhance playbooks tailored for high-volume hospitals, billing groups, and provider networks.

• Guarantee accuracy and compliance by ensuring clean ROIs, affidavits, billing records, and comprehensive document sets with no need for rework.

• Recognize areas for workflow enhancement and work together with engineering and product teams to facilitate the automation of repetitive tasks.

• Share insights with colleagues, establish standardized best practices, and elevate quality standards.

⛳️ Requirements

• Extensive previous experience in legal record retrieval, with a thorough comprehension of the retrieval process, providers, and records.

• A strong work ethic and a sense of ownership — taking pride in executing tasks correctly.

• Exceptional communication abilities — comfortable making calls to provider offices and following up until completion.

• Highly organized and detail-focused — capable of managing multiple requests accurately.

• Proficient with technology — quick to adapt to new tools and workflows.

• A collaborative team member who is dedicated to process improvement, rather than merely fulfilling tasks.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Opportunities for professional development and career advancement.

• Flexible work environment with remote working options.