eBilling Coordinator – Legal Services

📋 Description

• Responsible for all elements of invoice submissions through various e-billing platforms.

• Addressing e-billing issues for the law firm's clients utilizing e-billing.

• Oversee all stages of the e-billing lifecycle, which includes matter setup, timekeeper rate submissions, invoice preparation, electronic submission, rejection resolution, and payment tracking.

• Initiate and set up new matters in Aderant and the designated e-billing vendor portals.

• Submit and maintain timekeeper rates and budget details within e-billing platforms.

• Prepare and electronically submit invoices across multiple e-billing vendor portals.

• Investigate and resolve issues related to invoice rejections, reductions, and appeals.

• Act as the main point of contact with counterparts in client accounting and e-billing departments.

• Monitor billing and payment activities for assigned matters utilizing Excel and internal reporting tools.

• Keep track of incoming prebills and invoices to guarantee timely electronic submission and completion within specified deadlines.

• Deliver detailed reports on e-billing status, submission timelines, outstanding balances, and trends in rejections.

• Collaborate with billing coordinators, attorneys, and support staff to ensure precise and prompt resolution of billing inquiries and client requests.

• Troubleshoot technical problems within e-billing platforms.

⛳️ Requirements

• A minimum of three to ten years of e-billing experience in a mid-to-large law firm.

• Practical proficiency across various e-billing vendor platforms (e.g., Legal Tracker, CounselLink, Collaborati, TyMetrix 360, Passport, Legal-X).

• High school diploma required; Bachelor’s degree preferred.

• Experience with Bill Blast or E-Billing Hub.

• Familiarity with Aderant or Elite billing systems.

• Strong critical thinking and analytical abilities.

• Exceptional written and verbal communication skills.

• Proficient in Microsoft Outlook, Word, and Excel.

• Understanding of and proficiency with AI tools and emerging technologies.

• Advanced Excel skills, including VLOOKUP/XLOOKUP, pivot tables, formulas, data validation, conditional formatting, and report reconciliation.

• Experience in reviewing outside counsel guidelines and client billing requirements.

• Capability to troubleshoot and resolve coding, formatting, and technical issues related to LEDES files and e-billing vendor platforms.

• Strong knowledge of LEDES formats including LEDES 1998B, 1998BI, XML, and specific invoice formatting requirements of clients.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Paid time off.

• Disability insurance.

• 401(k) with company match.

• Life insurance.

• Additional voluntary supplemental insurance options.

• Parental leave.

• Adoption assistance.

• Tuition assistance.

• Employer/partner discounts.