Legal Counsel – Disputes

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serving as the litigation subject matter expert (SME) for the Group, overseeing all phases of litigation related to the Group’s business and products (including SIPPs and associated investments).

• Evaluating and responding to pre-action communications.

• Advising the business on legal and commercial strategies, ensuring alignment with regulatory expectations and conduct risk frameworks.

• Managing and facilitating the litigation process, which includes overseeing routine litigation and directing external counsel as necessary.

• Coordinating with our Insurance Manager, which involves drafting and managing notifications, securing coverage, providing updates, and aiding in settlement negotiations.

• Cultivating and sustaining productive relationships with the Group’s external legal advisors.

• Keeping updated heatmaps that illustrate the status and progress of the Group’s ongoing litigation.

• Assisting and advising our Customer Resolutions Team on significant complaints, including developing strategies and drafting submissions to the Financial Ombudsman Service.

• Compiling reports for board and executive committees concerning significant issues and the evolving landscape of the Group's litigation.

• Supporting the Finance team on significant matters that require provisioning.

• Offering comprehensive contentious and risk-based legal counsel regarding the Group’s financial services products and operations.

• Creating and maintaining precedents, playbooks, and tools to promote consistency, efficiency, and best practices within the Legal team.

• Identifying process improvement opportunities (within the Legal team and across the business) and implementing solutions to enhance risk management, efficiency, and outcomes.

• Fostering strong relationships with key stakeholders across the business to ensure effective management of disputes and complaints.

• Contributing insights to governance forums and risk committees regarding litigation and dispute trends.

⛳️ Requirements

• Qualified solicitor in England & Wales with a minimum of 4 years’ experience in dispute resolution within a financial services context, legally entitled to work in the UK.

• Familiarity with the FCA and PRA regulatory framework.

• Knowledge of trust law.

• Understanding of SIPP and platform structures along with related products (e.g., ISA, GIA and access to off-platform products) is desirable but not mandatory.

• Proficient in PowerPoint, Word, and Excel.

• Exceptional relationship-building capabilities.

• Strong written and verbal communication skills, with the ability to present to groups, engage with a diverse workforce, and convey complex concepts in an easily understandable manner.

• Excellent negotiation and conflict resolution abilities.

• Capacity to work independently, take initiative, and prioritize effectively in line with business strategy.

• Ability to manage competing priorities and changing work demands without compromising quality or accuracy.

🏝️ Benefits

• Pension.

• Bonus.

• Enhanced parental leave.

• Paid time off for emergencies.

• Health and wellbeing initiatives.

• Flexible working options.