Legal Case Manager – Lemon Law

This is a fully remote position, open to applicants in Florida.

📋 Description

• Serve as the main point of contact for clients via phone and email.

• Deliver professional and prompt updates to clients.

• Assist clients at every phase of their case and provide clear explanations of processes.

• Perform case reviews to verify eligibility and gather necessary information and documentation.

• Organize and keep accurate, complete, and current case files.

• Schedule appointments, manage legal deadlines, and conduct follow-ups.

• Negotiate settlements for clients to optimize recovery and ensure attorney fees are covered.

• Draft, prepare, and assist in the submission of legal documents.

• Support attorneys and enhance case handling efficiency.

• Foster client trust, address concerns, and uphold client satisfaction throughout the legal process.

⛳️ Requirements

• Prior experience in case management is preferred.

• Background as a paralegal, legal assistant, or within a law firm is highly advantageous.

• Outstanding written and verbal communication skills are essential.

• Strong organizational abilities and exceptional attention to detail are required.

• Capability to handle multiple cases, prioritize conflicting deadlines, and complete tasks effectively.

• Proficient in using digital case management systems, online documentation tools, and remote communication platforms.

• Ability to work independently, apply sound judgment, and collaborate with a distributed team.

• Professional demeanor, empathetic approach, and dedication to delivering an excellent client experience are vital.

• Candidates must reside in Florida.

• Availability to work full-time, 40 hours per week is necessary.

🏝️ Benefits

• Performance-based bonuses.

• Health, dental, and vision insurance benefits.

• 7 paid time off (PTO) days.

• 7 paid holidays.

• Opportunity to directly impact the growth and success of a rapidly expanding law firm.

• Long-term growth prospects within a fast-growing organization.

• Fully remote position.