Leave of Absence Administrator – LOA

This is a fully remote position, open to applicants in United States.

📋 Description

• Administer and oversee both company-specific and legally required leave programs, which include FMLA, ADA, state-mandated leaves, Workers' Compensation, and proprietary policies.

• Utilize leave management systems to monitor, document, and manage leave cases, ensuring precision in data and timely completion of workflows.

• Collect, assess, and process leave documentation, eligibility details, approvals, and employee communications.

• Act as the main point of contact for employees regarding leave status, documentation requirements, benefits implications, and inquiries related to leave.

• Collaborate with Payroll, Benefits, Human Resources, and third-party vendors concerning leave-related pay and benefits matters, such as PTO utilization, disability payments, leave pay coordination, benefits continuation, and arrears management.

• Process changes in employee status related to leaves, including system transactions, return-to-work procedures, and record updates.

• Complete, submit, and maintain leave documentation, state disability forms, and case records.

• Coordinate communication with employees, leadership, Human Resources, vendors, and cross-functional partners to resolve issues effectively.

• Monitor and manage employee accommodation requests and associated documentation.

• Investigate and address non-routine leave, payroll, and benefits issues; propose solutions and escalate when necessary.

• Provide training and support for less experienced team members.

• Engage in process enhancements, system upgrades, special projects, and the development of standard operating procedures and reference materials.

⛳️ Requirements

• Experience in managing Leave of Absence cases across multiple states.

• Strong understanding of federal and state leave laws, including FMLA, ADA, and various state leave programs, as well as benefits regulations.

• Proven experience handling complex payroll interactions related to leave administration.

• Proficient in AbsenceTracker or a comparable leave management system.

• Capability to manage a high volume of cases and prioritize competing demands.

• Exceptional attention to detail and a strong commitment to follow-through on outstanding items.

• Clear and professional communication skills with employees, managers, and cross-functional partners.

• Strong analytical and problem-solving skills, including the ability to identify process gaps or missing steps.

• Ability to function effectively in a fast-paced, deadline-oriented environment.

• Commitment to confidentiality and adherence to privacy regulations.

• Skill in accurately editing template communications and sending error-free messages.

• Associate degree required, along with relevant work experience.

• Minimum of 2 years of experience in leave administration, benefits, HR operations, or a related field, or an equivalent combination of education and experience.

• Employment eligibility verification through E-Verify.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Healthcare FSA.

• Dependent Care FSA.

• Limited Healthcare FSA.

• Transportation and Parking FSAs.

• HSA.

• Paid time off (PTO), with a minimum of 20 days and up to 25 days per calendar year based on position.

• 9 observed holidays.

• Paid family leave.

• Benefits eligibility from day one for qualifying employees.

• Comprehensive benefits package.