Learning & Development Specialist

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Oversee Talent Management alerts to recognize newly onboarded U.S. employees and their forthcoming start dates.

• Distribute Welcome to Hill communications, orientation invitations, and related materials.

• Conduct one-hour virtual U.S. New Hire Orientation sessions, generally held on Mondays.

• Introduce employees to Hill, available resources, Hill University, necessary learning, and development opportunities.

• Address onboarding and learning-related inquiries while coordinating follow-up assistance.

• Manage the U.S. Learning & Development Request process from initiation to completion.

• Monitor approvals, documentation, employee engagement, milestones, and records in the LDR database.

• Provide status updates and regular reports to the Vice President of Learning & Development.

• Generate quarterly LDR metrics and uphold audit-ready documentation.

• Verify Hill University learner profiles and assign onboarding, compliance, and mandatory training.

• Generate compliance, assignment, and completion reports, and execute routine learning management system administration.

• Address learner inquiries and escalate issues related to the system or content.

• Update and maintain the #HillStrong Guide in Articulate.

• Develop, modify, and disseminate surveys, assessments, and materials based on Articulate.

• Support eLearning courses, presentations, job aids, and digital learning resources.

• Conduct quality checks on learning content.

• Maintain records, files, trackers, and databases for Learning & Development.

• Assist with communications, surveys, data collection, reporting, scheduling, and documentation.

• Participate in L&D projects, employee development initiatives, and process enhancements.

⛳️ Requirements

• An associate or bachelor's degree in human resources, education, organizational development, business, communications, or a related discipline, or an equivalent combination of relevant education and experience.

• A minimum of two years’ experience in Learning & Development, Human Resources, training coordination, employee onboarding, learning administration, or a similar field is preferred.

• Exceptional organizational abilities, attention to detail, follow-through, and capacity to handle multiple priorities.

• Strong written, verbal, presentation, and customer service capabilities.

• Competence in confidently and professionally facilitating virtual orientation sessions.

• Ability to work autonomously, exercise sound judgment, and safeguard confidential employee information.

• Proficient in Microsoft Outlook, Teams, Word, Excel, and PowerPoint.

• Experience in maintaining databases, trackers, and reports.

• Familiarity with learning management systems, ideally Skillsoft Percipio.

• Proven proficiency or ability to quickly master Articulate.

• Working knowledge of Microsoft SharePoint.

• Experience in supporting compliance training, required learning assignments, and completion reporting.

• Knowledge of MS Forms, survey development, reporting, and basic data analysis.

• Understanding of employee onboarding and professional development processes.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Employer Paid Life and Accidental Death & Dismemberment Insurances

• Business Travel Accident Insurance

• Short-Term Disability

• Long Term Disability

• Flexible Spending Account

• Health Savings Account

• Dependent Care Flexible Spending Account

• Commuter Benefits

• Legal Assistance

• Identity Theft Protection

• Pet Insurance

• Auto & Home Insurance

• Critical Illness Insurance

• Accident Insurance

• Hospital Indemnity Insurance

• Voluntary Life & Accidental Death & Dismemberment Insurance

• Paid Time Off (PTO)

• Holidays

• 401(K) Retirement Savings Plan

• Employee Referral Program

• Professional Certification Incentive Program

• Hill University Learning and Development

• Tuition Reimbursement

• Employee Assistance Program (EAP)

• Years of Service Awards Program