Learning Consultant

This is a fully remote position, open to applicants in Australia.

📋 Description

• Provide foundational knowledge of the Instructure Learning Platform to clients and act as a specialist for Instructure products.

• Manage client projects focused on key initiatives while offering best practices and guidance to achieve the desired outcomes of those initiatives.

• Collaborate with fellow services team members and engage actively in project planning and execution activities.

• Employ critical thinking and research to generate actionable insights and effective solutions to moderately complex problems.

• Exhibit strong organizational skills, adaptability, and timeliness with minimal supervision.

• Understand client needs and tailor deliverables to meet specific use cases, goals, and plans with limited assistance.

• Conduct standard and customized training sessions for groups of varying sizes, audiences, and levels of experience.

• Create and maintain training curricula and materials, which include videos and self-paced online courses.

• Offer consulting services to various educational sectors to enhance platform usage and adoption.

• Assist clients with change management initiatives.

• Support clients in advanced utilization of Instructure’s products through training initiatives, consultation, and alignment of pedagogical goals with platform features.

• Facilitate online webinars, on-site training, and engage in other internal training scenarios as required.

• Investigate and comprehend client needs and objectives to aid in service customization, expansion of service offerings, and enhancement of the client experience.

• Recognize areas where further support, training, or consulting may be necessary to achieve client goals.

• Take part in team projects that align with the department's goals and initiatives.

• Pursue opportunities for professional development and reflect on constructive feedback.

• Set projections for all project tasks and milestones, ensure revenue recognition processes are fulfilled, and report any risks related to missed forecasts to leadership.

⛳️ Requirements

• Familiarity with pedagogical methods, technology adoption strategies, and best practices in educational technology.

• Capability to engage a diverse range of audiences, including educators, administrators, and leadership personnel.

• Experience in teaching or training within corporate, K12, vocational, or higher education environments.

• Ability to maintain training sessions that are engaging, enjoyable, effective, and pertinent.

• Creative problem-solver with a keen eye for detail.

• Outstanding verbal and written communication skills.

• Commitment to professional development, accountability, and delivering high-quality results.

• Proficiency in using web conferencing technologies and web-based tools such as Gmail, Google Docs, and Google Calendar to coordinate, manage, and facilitate training.

🏝️ Benefits

• Competitive salary, with all full-time employees participating in our ownership program - everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid, and in-office collaboration spaces differ by role, team, and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, encouraging teams to take a step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support.

• Access to learning and development resources, including professional development tools and tuition reimbursement, to foster your growth.

• The necessary technology and tools to excel in your work.

• Motivosity employee recognition program.

• A culture grounded in inclusivity, support, and meaningful connections.