Learning Coach – Ambulatory

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with internal teams and external stakeholders to enhance workflows.

• Offer temporary, high-caliber support for administrative and technical EHR functions.

• Oversee, manage, and resolve JIRA tickets and internal assistance requests.

• Facilitate onboarding and offboarding processes for staff and providers.

• Assess workflows and provide strategic recommendations to member leadership.

• Propel enhancements in line with OCHIN’s best practice standards.

• Conduct engaging training sessions in various formats.

• Aid in the design and improvement of learning programs and training materials.

⛳️ Requirements

• A minimum of 5 years of experience in a similar or relevant position is required.

• 10 years of relevant experience is preferred.

• Epic Certification/Accreditation/Proficiency in Ambulatory is necessary.

• At least 2 years of experience in delivering Epic training is preferred.

• Experience in providing training through multiple modalities is essential.

• Proven experience in training Epic Ambulatory workflows to a varied audience is required.

• A strong understanding of health center clinical operations is preferred.

• Must be able to complete a 50–60-minute competency assessment prior to the interview.

🏝️ Benefits

• Competitive compensation package.

• Comprehensive benefits offerings.

• Dedication to the well-being of employees.

• Opportunities for professional growth and advancement.