Learning and Development Manager

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Organize and guide team members to cultivate a positive team culture while ensuring that expectations are met.

• Inspire and engage staff to enhance their efficiency and effectiveness in their roles.

• Provide mentorship, coaching, and professional development for the Learning & Development (L&D) staff.

• Address and resolve performance-related issues among team members.

• Develop and implement L&D strategies aimed at skill enhancement, knowledge deepening, and improving the performance of our operations teams.

• Collaborate with other L&D leaders to promote a forward-thinking strategy that utilizes AI and other tools to boost speed and impact.

• Oversee the development, execution, refinement, and evaluation of training programs, communications, and L&D Key Performance Indicators (KPIs).

• Ensure that L&D initiatives are making a positive impact on the business through data analysis and clear outcomes.

• Identify opportunities to enhance processes, increase efficiency, and implement improvements as directed.

• Collaborate with colleagues and stakeholders to ensure uniformity across L&D practices.

• Cultivate strong relationships with operations, sales, business development, and technology partners.

• Stay informed about the evolution of the payroll operations organization and current and future payroll initiatives.

• Perform additional tasks as assigned or requested.

⛳️ Requirements

• A minimum of 3 years of experience in the Payroll or Human Capital Management (HCM) industry in Operations or in a client-facing role.

• At least 5 years of leadership experience.

• Proven track record of achieving results through learning and development initiatives.

• Exhibits a high level of energy and a strong desire to achieve success.

• Capable of thriving in an environment that fosters entrepreneurial spirit.

• Possesses creative and innovative problem-solving abilities.

• Proven ability to advance proactive initiatives while simultaneously managing reactive tasks.

• Excellent verbal and written communication skills, with the ability to be both personable and persistent.

• Exceptional organizational skills and a strong ability to follow up.

• Ability to inspire passion and commitment in others, motivating teams to reach performance targets.

• Demonstrated dedication to leadership development, coaching, and providing constructive feedback.

• Bachelor’s Degree required or equivalent experience in leadership.

• CPP/FPC certification preferred.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance plans.

• Life and disability insurance coverage.

• Fertility assistance benefits.

• Access to wellness resources.

• Paid sick leave.

• Generous paid time off and holiday policy.

• Employee Assistance Program (EAP).

• Free subscription to the Calm app.

• Immediate vesting in a 401(k) retirement plan.

• Options for Health Savings Account (HSA) and Flexible Spending Account (FSA).

• Commuter benefits available.

• Employee discount programs.

• Paid maternity and paternity leave, including for adoptive parents.

• Legal plan options.

• Pet insurance coverage.