Lead Support, Java

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Deliver Level 3 Lead Support for Java applications.

• Engage in hands-on development and provide advanced Java support.

• Work within multi-server/tier environments and application servers.

• Oversee and troubleshoot databases, Unix systems, and shell/Perl scripts.

• Monitor jobs utilizing Autosys, Procmon, crontab, and associated tools.

• Utilize IDEs, Git, Jenkins, and repository/deployment tools.

• Support production environments using Jira, ServiceNow, and monitoring/ticketing systems.

• Manage incidents, problems, and changes effectively.

• Implement Java, Unix, and database modifications in production according to SDLC protocols.

• Collaborate with clients and Techmahindra.

⛳️ Requirements

• 7-10 years of practical development experience.

• Advanced expertise in Java/J2EE, encompassing REST API, servlet, JavaScript/HTML, JSP, JDBC, Struts, Hibernate, and Spring.

• Extensive experience with multi-server/tier environments such as Tomcat, JBoss, WebSphere, and WebLogic.

• In-depth hands-on database expertise with DB2, Oracle, Sybase, etc.

• Mid-to-advanced experience in Unix and scripting, including shell and Perl.

• Proficient in modifying shell/Perl scripts.

• Familiarity with job scheduler monitoring tools like Autosys, Procmon, and crontab.

• Advanced hands-on experience with IDEs such as Eclipse and NetBeans.

• Mid-to-advanced proficiency in using Git, Jenkins, and other repository/deployment tools.

• Mid-to-advanced experience in L2+/L3 support models.

• Exposure to production tools such as Jira and ServiceNow, along with incident/problem and change management processes.

• Experience in implementing Java, Unix, and database changes in production, following end-to-end SDLC processes.

• Proficiency in English at an advanced level.

• Java support experience is mandatory.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work environment with remote work options.

• Comprehensive health and wellness benefits.

• Collaborative company culture fostering innovation and teamwork.