Lead Specialist, Technical Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the strategic direction for the ExamDeveloper quality system encompassing processes, automation, tools, training, metrics, quality gates, and release confidence.

• Collaborate with the Product Architect and Engineering leadership to create a long-term automation and quality strategy.

• Assess QA processes, tools, technologies, data, and workforce practices to drive enhancements.

• Develop quality metrics that encompass automation health, test reliability, defect leakage, cycle time, release readiness, and the effectiveness of QA investments.

• Act as the domain expert in quality, automation methodologies, and crucial test scenarios.

• Promote comprehensive test coverage across various application areas.

• Lead intricate root-cause analyses, investigate intermittent defects, and improve reliability.

• Mentor and guide senior quality engineers while enhancing quality capabilities within teams.

• Assist in the development of automated test suites and quality practices.

• Evaluate new tools and AI-assisted testing methodologies.

• Provide technical supervision over QA practices and test artifacts.

• Advocate for quality in leadership discussions and with both internal and external stakeholders.

• Impact decisions regarding architecture, platform, delivery, and investment.

• Enhance reliability, minimize defect leakage, bolster release confidence, and identify systemic quality risks early.

⛳️ Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

• Over 8 years of professional experience in quality engineering, software testing, or test automation.

• At least 3 years of experience serving as a domain-level quality expert or subject matter expert in complex, distributed platforms.

• Proven ability to influence quality practices, automation frameworks, or standards utilized across multiple teams.

• Extensive experience with test automation strategies, tools, and quality enhancement.

• Background in large product environments involving multiple Agile teams, distributed QA teams, and a high volume of testing and release-readiness decisions.

• Recognized proficiency in automation architecture, quality strategy, reliability, and test tools.

• Skilled in scripting and object-oriented programming languages.

• Experience with Gauge, Selenium/WebDriver, C#, VM-based test execution, or cloud testing infrastructure is pertinent.

• Strong foundation in Agile delivery, cloud-native environments (Azure/Kubernetes), and CI/CD quality gates.

• Familiarity with SQL, telemetry, dashboards, observability, and production quality signals.

• Preference for experience with LLMs/ML and AI-assisted QA tools.

• Experience in supporting accessibility compliance and WCAG standards is preferred.

• Excellent communication skills and the ability to influence senior stakeholders without formal authority.

• Strong written communication skills to facilitate clear asynchronous communication across distributed teams.

🏝️ Benefits

• Eligibility for an annual incentive program.

• Benefits provided by Pearson (specific benefits detailed in the posting).

• Remote work opportunities available within the United States.