Lead Solution Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with Account Executives to comprehend the unique business objectives and challenges of our customers throughout the sales process.

• Deliver Executive-level product demonstrations to key business stakeholders, emphasizing the value of SPM.

• Serve as a Subject Matter Expert (SME), both internally and externally, by establishing technical credibility and professional relationships with client account stakeholders through product demonstrations and technical discovery calls.

• Be an innovator capable of devising new solutions through creative thinking to help realize client business initiatives.

• Conduct enablement activities (such as webinars, best practices, knowledge sharing, etc.) for both our customers and internal colleagues.

• Actively support the broader Solution Engineering team and cross-functional distribution teams to more effectively communicate the value of the SPM solution within the Salesforce portfolio.

• Achieve expertise in all SPM applications while maintaining a high level of proficiency in the Salesforce platform.

• Regularly engage with sales and product development teams to offer product and client feedback, as well as identify opportunities to enhance our products, sales/implementation processes, and overall customer experience.

• Collaborate with Account Executives to identify and leverage Salesforce internal resources (such as Account Executives and Solutions Engineers) to promote SPM brand awareness, assist in sales cycles, and secure enterprise business deals.

⛳️ Requirements

• Bachelor's Degree or equivalent experience in a related field.

• Prior experience as a power user or administrator of Salesforce.

• Salesforce certifications are advantageous, including current Administrator and Architect credentials.

• Previous experience in a Pre-Sales or Solution Engineering role with enterprise-level clients.

• Outstanding verbal and presentation skills, with experience in both in-person and virtual settings.

• Excellent writing abilities and experience in both internal and external communications.

• Strong time management skills to handle multiple projects and sales cycles simultaneously.

• A creative mindset with the ability to think innovatively and a desire to develop solutions for enterprise-level customers.

• Business acumen and experience in transforming business processes to meet the objectives of our customers.

🏝️ Benefits

• Time off programs.

• Medical coverage.

• Dental insurance.

• Vision insurance.

• Mental health support.

• Paid parental leave.

• Life and disability insurance.

• 401(k) plan.

• Employee stock purchasing program.