Lead QA Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the establishment of testing strategies and quality standards across various projects.

• Determine the balance between automated coverage and targeted manual and exploratory testing.

• Develop and sustain automated test suites utilizing Playwright.

• Leverage BrowserStack to ensure compatibility across multiple browsers, devices, and platforms.

• Define and execute manual and exploratory testing for new, ambiguous, or rapidly changing tasks.

• Convert requirements into actionable test plans and acceptance criteria.

• Communicate quality risks, resolve scope conflicts, and negotiate testing timelines with stakeholders.

• Document defect reports in Jira, drive issues to resolution, and confirm fixes through retesting.

• Utilize Jira linking and epic structures to maintain testing traceability and identify workflow friction points.

• Mentor QA engineers on both manual testing and automation methodologies.

• Assess quality risks across various projects and propose actionable solutions.

• Evaluate and implement beneficial testing tools and practices.

• Advocate for the responsible use of AI tools.

• Maintain a balance of approximately 60% leadership responsibilities and 40% hands-on execution.

⛳️ Requirements

• 6-8 years of experience in software quality assurance or testing, preferably with a background in consulting or multi-stakeholder environments.

• Significant hands-on experience with Playwright for creating and managing automated test suites and frameworks.

• Proficiency in using BrowserStack or a similar cross-browser/device testing platform.

• Strong foundation in manual, exploratory, and regression testing methodologies.

• Capability to translate unclear requirements into clear, actionable test plans and acceptance criteria.

• Solid understanding of Jira practices, including issue linking for traceability and identifying workflow challenges.

• Experience with testing across various CMS or SaaS platforms.

• Exceptional communication skills for articulating technical risks and testing trade-offs to both technical and non-technical stakeholders.

• Previous experience as a technical or testing lead on extensive or multi-phase projects.

• Familiarity with performance testing, accessibility testing, CI/CD pipelines, structured test-case formats, test case management tools, debugging and performance evaluation at scale, and SDLC processes and norms (preferred).

🏝️ Benefits

• Remote-first work environment.

• Opportunity to collaborate with a diverse array of clients and technologies.

• Contribution to impactful digital experiences.

• Chance to influence the future of engineering within a growing agency environment.