Lead Product Manager, Payments & Trust

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take charge of the complete Payments Experience throughout the rider journey, encompassing onboarding, trip initiation, and post-trip billing and subscriptions (e.g., LimePrime).

• Establish and drive the product strategy and roadmap for payments, ensuring alignment with company objectives to enhance engagement and optimize unit economics.

• Enhance conversion and reliability by minimizing payment friction during crucial rider touchpoints, including onboarding, trip initiation, and subscription renewals.

• Spearhead the expansion of local payment methods (LPMs) to attract new riders and enter new markets, including underbanked and international demographics.

• Collaborate with Data Science and Fraud teams to create intelligent risk management systems (e.g., pre-authentication models, fraud detection, revenue recovery) that optimize trips while reducing losses.

• Work collaboratively across Engineering, Design, Finance, Accounting, and Legal departments, as well as with other product areas, to provide scalable, compliant, and high-quality payment solutions.

• Set and monitor KPIs to assess the effectiveness of payment systems in terms of performance, fraud prevention, uptime, and user satisfaction.

⛳️ Requirements

• 6–10 years of experience in product management, specifically managing consumer-facing products at scale.

• Direct experience in payments, fintech, marketplace transactions, or fraud/risk management systems.

• Proven history of delivering measurable business results (e.g., conversion, revenue, retention, or cost savings).

• Strong analytical and problem-solving abilities, with a talent for gathering and interpreting data to guide decisions and prioritize trade-offs.

• Experience in leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in dynamic environments.

• A curious mindset with a commitment to growth, showing a keen interest in utilizing AI to enhance product development, accelerate processes, and unlock new opportunities.

🏝️ Benefits

• Equity offerings

• Bonus offerings