Lead Portfolio Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Agile portfolio operations for the Enterprise Software Quality Engineering Center of Excellence.

• Align strategic priorities, investments, demand, capacity, and delivery outcomes effectively.

• Coordinate PI Planning, Portfolio Reviews, ART Syncs, leadership reviews, governance forums, and planning cycles.

• Collaborate with Release Train Engineers, Product Managers, Product Owners, and Scrum Masters to enhance delivery predictability, dependency management, risk mitigation, and execution effectiveness.

• Facilitate portfolio governance processes that align initiatives, funding, capacity, and strategic commitments.

• Monitor cross-team dependencies, risks, impediments, and escalations.

• Ensure that Agile, SAFe, and Lean Portfolio Management practices are in accordance with enterprise standards.

• Assist in OKR tracking, value realization, and continuous improvement initiatives.

• Support enterprise quality transformation initiatives and strategic operational priorities.

• Utilize AI tools and technologies to enhance productivity, quality, and operational efficiency.

• Coordinate plans, milestones, dependencies, risks, and reporting across strategic programs.

• Track organizational goals, key initiatives, and action plans while fostering accountability for outcomes.

• Encourage innovation, experimentation, continuous improvement programs, and the Quality Engineering Innovation Lab.

• Measure and communicate program value, organizational impact, and business outcomes.

• Assist with annual planning, forecasting, budgeting, and financial governance.

• Aid in workforce planning, resource forecasting, capacity management, and allocation tracking.

• Monitor staffing trends, onboarding progress, skill gaps, succession risks, and resource constraints.

• Coordinate resources transitioning from segment organizations into Quality Engineering COEs.

• Provide visibility into resource supply, demand, utilization, and workforce optimization opportunities.

• Oversee governance for strategic vendors, managed service providers, and supplier partners.

• Coordinate vendor performance reviews, operational metrics, service-level tracking, and action plans.

• Collaborate with Procurement, Finance, Legal, and Quality Engineering leadership on contract planning, renewals, and supplier management.

• Facilitate onboarding, compliance, operational alignment, and performance management for external partners.

• Support communication strategies, leadership updates, town halls, All Hands meetings, and organizational announcements.

• Organize change management and organizational readiness activities.

• Assist with engagement, onboarding communications, culture initiatives, and associate experience programs.

• Develop communication materials that enhance transparency, alignment, and understanding of organizational priorities.

• Act as a trusted operational partner to Quality Engineering leadership.

• Drive accountability for operational, financial, and strategic commitments.

• Cultivate relationships across Enterprise Technology, Finance, HR, Procurement, Portfolio Management, and business stakeholders.

• Lead through influence in a complex matrixed environment.

• Promote accountability, collaboration, continuous improvement, and operational excellence.

⛳️ Requirements

• Bachelor's degree in Management, Finance, Business or Information Technology, or a related field.

• 5+ years of experience in portfolio management, technology business operations, program management, strategic planning, workforce planning, or related fields.

• 3+ years of experience in supporting technology organizations, business operations teams, portfolio functions, or transformation initiatives.

• Experience with budgeting, forecasting, financial tracking, or resource planning processes.

• Proficient in developing reports, dashboards, scorecards, and executive presentation materials.

• Experience in coordinating across multiple stakeholders in a matrixed environment.

• Strong analytical, organizational, and problem-solving capabilities.

• Excellent written and verbal communication skills, including proficiency in executive-level communication.

• Ability to manage multiple priorities with a high level of accuracy, professionalism, and responsiveness.

• Experience in supporting Quality Engineering, Software Engineering, Platform Engineering, DevOps, Enterprise Architecture, or Technology Operations organizations.

• Background in healthcare, insurance, financial services, or another highly regulated industry.

• Experience in vendor management, managed service operations, or strategic partner governance.

• Familiarity with workforce onboarding, organizational transition planning, or change management initiatives.

• Knowledge of Agile, Lean Portfolio Management, SAFe, DevOps, CI/CD, and product operating models.

• Experience with portfolio, reporting, and work management tools such as Azure DevOps, dashboards/reporting platforms, and collaboration tools.

• PMP, SAFe, Lean, or related certification is preferred.

• Experience in supporting executive-level strategic initiatives and business operations for large enterprise teams.

• Self-provided internet service with a minimum of 25 Mbps download and 10 Mbps upload speed.

• A dedicated workspace without ongoing interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Home or hybrid home/office work arrangements.

• Remote work with occasional travel to Humana offices for training or meetings.