Lead Engagement Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all leads from designated clients in Highlevel.

• Effectively follow up with all leads from assigned clients.

• Demonstrate tact during conversations with prospects.

• Avoid discussing pricing during lead engagement.

• Maintain persistence in your approach.

• Adhere to proper documentation and reporting protocols.

• Clearly communicate any challenges, bottlenecks, or trends.

• Ensure all leads are called twice within a 5-minute timeframe.

• Respond to all incoming text messages within 5 minutes.

• Properly tag all leads based on their situation.

• Achieve a minimum of 50% of leads booking an appointment.

• Ensure at least 40% of leads show up for consultations.

• Clear all power dialers twice daily according to the assigned call schedule.

• Make all scheduled callbacks at the designated times.

⛳️ Requirements

• Must possess high energy, a positive attitude, and compassion for others.

• Must be a professional and a collaborative team player.

• Must recognize that these are our clients' businesses, reputations, and communities, and strive to perform at a high level to serve clients, members, and businesses effectively.

• Must have a passion for delivering an exceptional experience to leads, guiding them toward a consultation.

• Must be quick to take action, responding in under 5 minutes.

• Must have a solid understanding of all technological aspects of our software systems.

• Must be detail-oriented and maintain thorough documentation.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Supportive work environment with a focus on team collaboration.