Lead Enablement Partner, Partner Experience

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Establish and take charge of the enablement strategy for HubSpot's partner program, targeting both sales representatives and Customer Success Manager (CSM) teams.

• Prioritize tasks, develop scalable systems, and ensure that enablement evolves in line with program advancements.

• Act as the main link between the field teams and the Partner Experience program team.

• Identify field challenges, prioritize concerns, and suggest connections between field activities and program design.

• Lead collaborative workstreams involving Global Enablement, Sales, Customer Success, and Academy departments.

• Define the approach for incorporating partner enablement into onboarding, certification programs, and continuous learning for reps and CSMs.

• Prepare the enablement infrastructure to accommodate updates in accreditation, compliance requirements, and changes in co-selling frameworks.

• Manage the enablement framework for co-selling and co-servicing initiatives.

• Develop repeatable models for partner-related engagements, escalations, and shared responsibilities.

• Create and oversee enablement resources such as playbooks, guides, onboarding paths, and quick-reference materials.

• Establish content ownership, maintain version control, facilitate feedback loops, and uphold maintenance standards.

⛳️ Requirements

• Over 5 years of experience in enablement, program management, or a strategic role in sales/customer success support, with significant exposure to partner or channel programs.

• Proven ability to transition from identifying problems to designing solutions and executing them independently and at scale.

• Excellent strategic communication skills, encompassing clear writing, confident presentations, and the ability to influence stakeholders at all levels.

• A history of leading cross-functional initiatives and achieving alignment without the need for formal authority.

• A systems-thinking approach to identifying structural gaps and formulating effective solutions.

• Experience in a channel, reseller, or solutions partner environment is highly preferred.

🏝️ Benefits

• Annual bonus opportunities for qualifying positions.

• On-target commissions for employees in eligible roles.

• Eligibility for equity plans, including restricted stock units (RSUs), for certain roles.

• Flexible work arrangements available.

• Opportunities for in-person team and peer connections.

• Participation in in-person events and gatherings for the broader Product team.

• Support for accommodations or alternative arrangements due to travel restrictions or other circumstances.

• Disability accommodations or assistance provided throughout the hiring process.