Lead Director – Behavior Health, Sales Enablement

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as the primary clinical subject matter expert for behavioral health products, programs, care models, and clinical outcomes.

• Offer insights on behavioral health trends, treatment methodologies, quality initiatives, and emerging industry advancements.

• Represent clinical capabilities and behavioral health strategies during customer engagements, industry forums, and internal strategic planning.

• Collaborate with Sales and Account Management on client opportunities, finalist presentations, renewals, and discussions with consultants.

• Examine utilization patterns, access-to-care metrics, outcomes, quality indicators, and population health trends.

• Transform clinical and operational data into actionable recommendations and data-driven narratives.

• Work alongside clinical operations, care management, provider networks, and quality assurance teams.

• Aid in communicating network strategies, provider access initiatives, quality programs, and innovations in care delivery.

• Contribute to the design, enhancement, and rollout of behavioral health programs and solutions.

• Assist in resolving complex client inquiries, escalations, and clinical questions.

• Develop narratives that link behavioral health, EAP, Resources For Living, and workforce well-being solutions.

• Collaborate with Marketing and Product teams to create market-facing content, presentations, thought leadership, and educational materials.

⛳️ Requirements

• Over 8 years of experience in behavioral health, clinical consulting, healthcare strategy, care management, behavioral health operations, or similar healthcare leadership roles.

• Profound understanding of behavioral health treatment models, care delivery systems, and clinical quality metrics.

• Experience in interpreting healthcare data and presenting findings to executive-level audiences.

• Exceptional presentation, communication, and consultative relationship-building abilities.

• Capacity to convert complex clinical concepts into business-focused recommendations.

• Experience working within multidisciplinary teams in a highly matrixed organization.

• Prior experience supporting employer-sponsored behavioral health or workforce well-being programs is preferred.

• Preferred experience in health plans, managed care, provider organizations, consulting, or population health.

• Familiarity with behavioral health outcomes reporting, quality measurement, network management, and utilization management is preferred.

• Experience in supporting sales, account management, product development, or client consulting functions is preferred.

• Licensed behavioral health clinician or advanced clinical training is strongly preferred.

• A Master's degree, clinical doctorate, or another advanced healthcare degree is preferred.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to the base pay range.

• Award target in the company’s equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Other resources supporting physical, emotional, and financial well-being.