Lead Contract Manager – Iberia, CEE

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Take charge of and oversee intricate renewal and contract negotiations for strategic and high-value customers, ensuring precision, clarity, and favorable outcomes.

• Collaborate with Strategic Account clients to comprehend their objectives, challenges, and investment priorities, aligning contracts with business value.

• Work in tandem with Sales, Customer Success Managers, Legal, and senior stakeholders to facilitate smooth renewals and navigate complexities.

• Keep precise renewal forecasts and spearhead pipeline reviews to enhance predictability and consistency.

• Provide exceptional service to enterprise clients (200+ employees), balancing customer advocacy with commercial results.

• Guide and assist other Contract Managers by offering coaching, sharing best practices, and demonstrating informal leadership.

• Participate in process enhancements, playbooks, and pilot initiatives that amplify the impact across Contract Management and Customer Success.

• Aid in strategic projects and cross-functional initiatives that transform how HubSpot manages upmarket renewals.

⛳️ Requirements

• Proficiency in Spanish, Italian, and English.

• Over 5 years of experience in contract management, renewals, or a closely related SaaS commercial position.

• Experience in managing intricate contracts and collaborating closely with Legal teams.

• Demonstrated success in working with large, enterprise organizations (200+ employees).

• Robust negotiation abilities with a growth-focused, value-driven approach.

• Experience in managing forecasts, renewal pipelines, or revenue-related metrics.

• Outstanding written and verbal communication skills, including the capability to lead customer discussions with assurance.

• Strong skills in prioritization, organization, and attention to detail in complex environments.

• Capacity to operate independently and strategically in a dynamic setting.

• Experience collaborating with senior internal and external stakeholders.

• Background in Strategic Accounts or enterprise Customer Success operations.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Generous vacation and paid time off policies.

• Professional development opportunities and training programs.

• Flexible working hours and remote work options.

• Collaborative and inclusive work environment.