Lead Collections Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Support management in approving adjustments within the collection department.

• Engage with payer representatives and vendors to resolve outstanding issues.

• Aid in documenting procedures and requirements for record-keeping and reporting compliance, in line with state and federal regulations as well as accrediting body standards.

• Facilitate training and orientation sessions for new staff members.

• Analyze accounts with significant balances to ensure prompt billing, effective follow-up, and accurate cash posting.

• Examine problematic accounts to devise strategies for achieving zero balance resolution.

• Generate and record daily and monthly productivity reports for individual collectors for managerial review.

• Timely document all account activities.

• Ensure adherence to all state and federal billing guidelines.

• Daily review of system work lists, reports, and/or ATB to address accounts unpaid for over 30 days post-claim submission.

• Identify and document denial trends, provide data-supported documentation, and suggest improvements for processes.

⛳️ Requirements

• High School Diploma or GED.

• Minimum of 2 years in Patient Accounting.

• At least 1 year of experience in a Hospital setting with Leadership responsibilities.

🏝️ Benefits

• Comprehensive benefit offerings.