Lead Client Solution Engineer

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Act as the technical expert on Master Data Management within Salesforce’s SMB Solution Engineering team.

• Collaborate with Account Executives throughout the sales process.

• Conduct technical discovery sessions and clarify business and MDM-specific requirements.

• Provide customized solution demonstrations, whiteboarding sessions, architecture workshops, and Proofs of Concept.

• Offer architectural recommendations that link MDM solutions to business outcomes.

• Foster trusted relationships with AEs and customers to qualify deals and ascertain business value.

• Independently address RFI/RFP documents.

• Work alongside Product Management, Engineering, and Product Marketing to enhance MDM and Data Foundation offerings.

• Connect MuleSoft and Informatica in integrated go-to-market strategies.

• Keep abreast of the changing MDM, iPaaS, and AI landscape to maintain competitive advantage.

⛳️ Requirements

• Demonstrated experience in a technical sales or delivery role focused on designing, configuring, and showcasing Master Data Management solutions.

• Solid understanding of MDM fundamentals, including identity and entity resolution, data modeling, governance and workflows, data integration, and headless MDM.

• Excellent presentation and discovery skills for both technical and non-technical audiences.

• Capability to build customer trust and influence key decision-makers.

• Familiarity with iPaaS, SaaS, and cloud infrastructure.

• Experience in developing and presenting Proofs of Concept and handling RFIs/RFPs independently.

• Competence in leading architectural discussions.

• Ability to thrive in a high-volume, high-ambiguity SMB environment.

• Bachelor's degree or equivalent relevant experience.

• B.S. in Computer Science, Software Engineering, or Management Information Systems.

• Knowledge of related applications, relational databases, and web technologies.

• Strong verbal, written, presentation, collaboration, and interpersonal communication skills.

• Capacity to work collaboratively to resolve technical issues in diverse political environments.

• A minimum of 4 years of professional experience.

• Salesforce or Informatica certifications are preferred.

• Previous experience in Solution Engineering or Sales Engineering is preferred.

• Familiarity with MuleSoft and/or Informatica product portfolios is preferred.

🏝️ Benefits

• Time off programs.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Mental health support.

• Paid parental leave.

• Life insurance.

• Disability insurance.

• 401(k).

• Employee stock purchasing program.

• Potential incentive compensation for eligible roles.

• Potential equity for eligible roles.

• AI tools that enhance impact.

• Reasonable accommodations during the application or recruiting process.