Lead Claims Advocate

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the management of intricate and high-severity claims related to Directors & Officers (D&O) Liability, Employment Practices Liability (EPL), Fiduciary Liability, Crime/Fidelity, Professional Liability / Errors & Omissions (E&O), and Cyber.

• Examine claim notifications, demand letters, subpoenas, regulatory investigations, and lawsuits to determine potential insurance coverage.

• Report new issues under all relevant policies and aid clients in safeguarding their insurance rights.

• Formulate and implement claim strategies aimed at optimizing policyholder recovery.

• Coordinate and oversee communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other stakeholders in the claims process.

• Supervise insurer investigations, coverage positions, and claims handling activities to ensure prompt and equitable claim resolution.

• Negotiate coverage disputes, advancements of defense costs, settlements, and allocation matters with insurers.

• Assess policy language, endorsements, exclusions, and program structures to pinpoint coverage opportunities and potential deficiencies.

• Offer technical coverage analysis and guidance concerning management liability, professional liability, and cyber insurance policies.

• Assist policy placement teams by identifying claim trends and proposing improvements to policy language and program structure.

• Act as the primary claims contact for designated clients and broker teams.

• Cultivate and sustain trusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.

• Conduct claim reviews, stewardship meetings, and analyses of claim trends for clients.

• Provide proactive updates on claim developments, emerging risks, and market trends.

• Contribute to new business opportunities by engaging in client presentations, responses to RFPs, and meetings with prospects.

⛳️ Requirements

• A bachelor’s degree is required; insurance certification is preferred (e.g., CPCU, AIC).

• Juris Doctor (JD) is preferred.

• 5-10 years of experience in specialty claims handling.

• Strong skills in coverage interpretation and litigation management.

• In-depth knowledge of D&O, EPL, Fiduciary, Crime, E&O, and Cyber insurance products.

• Excellent client-facing and relationship management skills.

• Outstanding analytical and communication abilities.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Professional development opportunities

• Remote work options