Lead AI Product Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Define and spearhead the AI product strategy along with a 12–18 month roadmap focusing on participant engagement, advisor enablement, plan administration, and investment-related experiences.

• Identify, evaluate, and prioritize AI opportunities by leveraging customer research, behavioral data, workflow analysis, and insights from competitors.

• Establish clear success metrics and oversee business outcomes, such as enhancements in engagement, adoption, operational efficiency, and retirement readiness.

• Lead discovery sessions with advisors, plan sponsors, administrators, and participants to convert business needs into precise product requirements and technical specifications.

• Collaborate closely with engineering teams to assess prototypes, guide product trade-offs, and facilitate rapid iteration leading up to launch.

• Ensure that solutions comply with legal, regulatory, risk, and fiduciary standards within a regulated financial services framework.

• Drive go-to-market strategies, rollout sequencing, stakeholder communication, and measurement of adoption for AI-enabled products.

• Foster alignment among senior stakeholders in business, technology, compliance, and investment teams, while effectively influencing without direct authority.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative discipline is required.

• A minimum of 8 years of product management experience is essential.

• At least 4 years in AI or machine learning product roles within technology, fintech, or financial services is necessary.

• Demonstrated experience in delivering AI-powered products from discovery through to launch and achieving measurable adoption.

• Strong expertise in LLM-based products, retrieval-augmented generation, agentic workflows, model evaluation frameworks, experimentation techniques, and data-driven product development.

• Capability to draft high-quality product requirements and technical specifications for engineering teams.

• Experience operating in regulated environments and collaborating with compliance, legal, and risk stakeholders.

• Comprehensive understanding of retirement, wealth, or financial services products, including fiduciary considerations and workflows for participants or advisors.

• Exceptional communication, prioritization, and stakeholder management abilities, with the capacity to influence senior leaders and cross-functional teams.

🏝️ Benefits

• Health, dental, vision, and life insurance plans.

• 401(k) Savings plan – featuring generous company matching contributions (up to 6%).

• Voya Retirement Plan – an employer-paid cash balance retirement plan (4%).

• Tuition reimbursement up to $5,250 per year.

• Paid time off – including 20 days of paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.

• Paid volunteer time — 40 hours per calendar year.

• Annual cash incentives, sales incentives, and/or long-term incentives based on the role.