Lead AI Delivery Manager – Federal

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Manage the customer relationship comprehensively — acting as the main point of contact and trusted advisor for executive, program, and technical stakeholders within your account portfolio.

• Oversee technical project delivery with precision — create and manage detailed project plans, monitor milestones, identify and mitigate risks, and hold both internal teams and customer partners accountable to agreed commitments.

• Convert customer mission needs into DataRobot solutions — conduct discovery sessions, pinpoint use cases that offer the highest ROI, and design engagements that yield measurable results.

• Foster account growth and retention — identify opportunities for expansion, assist in renewal discussions, and collaborate with Sales to build a persuasive business case for ongoing and increased investment in DataRobot.

• Ensure compliance with security requirements, including ATO processes and IL5, IL6, and TS authorization timelines.

• Navigate federal procurement processes, including agency-specific acquisition vehicles (e.g., JWCC, Tradewinds, GSA Schedule, OTA).

• Provide consultative architecture guidance — work with federal IT and data teams on integration patterns, platform deployment strategies, and data pipeline design, while knowing when to involve deeper technical specialists.

• Act as the customer's voice within the organization — synthesizing field insights and customer feedback to guide Product, Engineering, and Sales priorities for the Federal market.

• Assist in pre-sales activities — engaging in customer discovery, defining professional services engagements, contributing to proposals, and presenting at executive briefings.

• Mentor and manage partner delivery resources — supervising subcontractors and systems integration partners involved in customer programs, ensuring quality and consistency in delivery.

⛳️ Requirements

• Over 7 years of experience in professional services, management consulting, or technical advisory roles within federal or defense sectors.

• Proven history of leading complex, multi-stakeholder engagements from initial discovery to final delivery.

• Experience as the main relationship owner for government program offices at the GS-15 / SES / O-6 level and above.

• Ability to translate vague agency requirements into well-defined, scoped engagements with clear deliverables, timelines, and success criteria.

• Exceptional written and verbal communication skills.

• Comfortable leading brainstorming sessions, facilitating working groups, and crafting professional SOWs and technical proposals.

• PMP, PMI-ACP, CSM, ICAgile, or comparable experience in managing technology delivery programs within federal environments.

• Experience in overseeing multiple delivery tracks involving internal DataRobot teams, government IT personnel, systems integrators, and subcontractors.

• Familiarity with contract vehicles such as JWCC, GSA Schedule, and OTA is advantageous.

• Must be proficient in English.

🏝️ Benefits

• Medical, Dental & Vision Insurance

• Flexible Time Off Program

• Paid Holidays

• Paid Parental Leave

• Global Employee Assistance Program (EAP) and more!