Lead, Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a reliable daily point of contact for designated accounts

• Foster client trust through proactive communication and sound decision-making

• Convert client objectives and feedback into clear internal guidelines

• Oversee the implementation of client campaigns and activations across influencer, experiential, ambassador, and integrated initiatives

• Manage timelines, project scopes, deliverables, and tracking tools

• Ensure alignment among Account, Influencer, Experiential, Creative, Operations, and Leadership teams

• Predict potential obstacles and communicate risks before they affect deadlines or client trust

• Hold stakeholders responsible for meeting timelines and making decisions

• Conduct client meetings with clarity and assurance

• Create agendas that facilitate decision-making rather than just discussion

• Produce clear recaps and status updates

• Collect feedback and articulate the narrative behind campaign outcomes

• Guarantee that reporting is precise, polished, and aligned with client objectives

• Monitor account health, client satisfaction, and alignment with project scope

⛳️ Requirements

• 4–6 years of experience in account management, client services, project management, or integrated marketing

• Proficiency in: Google Suite, Microsoft Office, Slack, Canva, Monday.com (or similar project management tool), and AI applications such as ChatGPT

• Experience in managing projects that involve multiple stakeholders and client interactions

• Ability to work independently in a fully remote setting

• A background in fitness, running, outdoor activities, or wellness is advantageous

🏝️ Benefits

• Health, Dental, and Vision Insurance

• Flexible time off

• 401(k) plan

• Fully remote work environment, allowing you to work from your ideal location

• Opportunity to be part of a rapidly expanding fitness, running, and wellness sector

• Professional development opportunities directly from BibRave leadership

• Occasional complimentary gear and accessories (yes, really)

• A genuinely enjoyable team culture that embraces food, technology, ice cream, coffee, beer, and an active lifestyle