LatAm Business Development Rep – B2B Appointment Setter, Outbound Sales

📋 Description

• Conduct outbound cold calls to potential clients: Make a high volume of daily calls to prospective business clients across diverse industries. Each call typically lasts between 3 and 6 minutes and aims to introduce the company's services, identify potential needs, and generate interest in a scheduled consultation.

• Implement targeted cold email outreach campaigns: Create and send strategic cold emails to support phone outreach efforts. Promptly follow up on email responses to nurture leads, provide additional information, and secure confirmed appointments.

• Utilize Apollo CRM for lead management: Operate within the Apollo platform to manage and track all outreach activities. Maintain detailed notes on every contact, call outcome, and follow-up schedule to ensure accurate and organized records of your daily performance.

• Engage decision-makers in key industries: Reach out to Safety Managers, HR Managers, and Risk Managers in labor-intensive sectors such as construction, manufacturing, transportation, hospitality, and retail. Comprehend their business challenges and articulate how our solutions can effectively meet their needs.

• Qualify and schedule appointments for senior sales representatives: Identify high-quality leads by evaluating interest levels, urgency, and alignment with company offerings. Secure appointments for senior closers by clearly presenting value propositions and ensuring leads meet the established qualification criteria.

• Maintain precise and current records: Document all outreach activities, call summaries, and client information in the CRM. Regularly monitor personal performance metrics and report progress to supervisors. Ensure data integrity and compliance with company standards.

• Collaborate closely with the sales team: Work in unison with sales executives and team leaders to ensure smooth lead transitions. Share insights from conversations with prospects to refine sales strategies and enhance team performance.

• Stay informed and consistently improve performance: Engage in training sessions, performance reviews, and feedback discussions. Keep current on company offerings, target markets, and outreach best practices to continually enhance efficiency and conversion rates.

⛳️ Requirements

• Fluent English speaker with exceptional verbal and written communication skills; a minimal accent is preferred.

• Previous experience in business development, appointment setting, or outbound sales is highly desirable.

• Strong interpersonal, listening, and persuasive abilities.

• Comfortable with high-volume cold calling and capable of handling rejection professionally.

• Experience using Apollo or similar CRM tools is a plus.

• Highly organized, self-motivated, and goal-oriented with a strong sense of accountability.

• Must be proficient in clear spoken and written English.

• Must possess relevant and verifiable work experience.

• Ability to provide NBI Clearance or Local Police Clearance if requested.

• Availability for video meetings with the camera on during work hours.

• Must not have any other clients during required working hours.

🏝️ Benefits

• Dedicated HR & Contractor Support Team: Gain access to world-class support for inquiries, guidance, contract matters, and client communication.

• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

• HIPAA & Cybersecurity Training + Certification (Provided): Access our internal HIPAA compliance training, cybersecurity modules, and certification to confidently handle PHI for U.S. healthcare clients.

• Top 1% VA Performance Training: Benefit from our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and improve long-term client retention.

• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.

• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.

• Access to Tools & Resources: Utilize templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.