Kitchen Equipment Service Technician

This is a fully remote position, open to applicants in Maine.

📋 Description

• Collaborate with restaurant and hospitality managers to provide comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and specialty food service equipment.

• Diagnose, troubleshoot, and repair equipment used in commercial kitchens.

• Exhibit mechanical proficiency, resolve issues, and interpret diagrams and schematics.

• Liaise with manufacturers for diagnosis and parts identification.

• Consult the Technical Assistance Group for on-site technical support.

• Install parts ordered by customers promptly and professionally in accordance with company policies.

• Promote and suggest additional Smart Care services as necessary.

• Create precise work orders, time reports, receipts, and inventory lists for truck stock.

• Adhere to safe work practices and accident prevention protocols.

• Maintain a tidy service vehicle and accurate inventory of parts and tools.

• Meet productivity expectations as outlined by the company.

⛳️ Requirements

• High School diploma or an equivalent qualification.

• Minimum of 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.

• Possession of a valid driver’s license with a satisfactory motor vehicle record.

• Willingness and capability to partake in the emergency on-call rotation, including nights and weekends.

• Availability for occasional overnight travel as designated.

• Immigration sponsorship is not available for this position.

• Capability to frequently kneel, bend, squat, push, pull, and reach.

• Ability to occasionally lift and carry items weighing up to 70 pounds.

• Comfort working with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and electrical-shock hazards in damp, humid, or freezing conditions.

• Ability to work at heights such as ladders and roofs.

• Preferred: relevant technical training, licenses, and/or certifications such as EPA or CFESA.

• Preferred: experience in repairing commercial refrigeration and/or commercial cooking equipment.

• Self-driven, with a proven ability to prioritize tasks and work independently with minimal supervision.

🏝️ Benefits

• Sign-On & Retention Bonus.

• On-the-job training with on-demand technical support available.

• Continuous formal hands-on and classroom training at the National Training Kitchen.

• Professional CFESA certifications with opportunities for advancement.

• Company service vehicle provided.

• Fuel card included.

• Tablet and cell phone available for business purposes.

• Market-leading benefits program.

• 401k plan.

• Paid time off.

• Opportunities for growth, including advanced technician and management positions.