Key Account Manager, Water Hygiene

This is a fully remote position, open to applicants in United States.

📋 Description

• The main responsibility will be to assist our Healthcare Corporate Accounts Team.

• The Key Account Manager – Water Hygiene will collaborate with our sales team, clients, engineering, and technical marketing departments to enhance ongoing water management initiatives for current customers.

• Duties encompass administrative, technical, consultative, and sales support.

• Engage in regular customer Water Management Plan (WMP) meetings to offer technical assistance, remediation suggestions, and operational adjustments to guarantee patient safety.

• Evaluate existing plans and verify that service expectations are fulfilled.

• Advise clients on suitable water treatment and maintenance strategies to reduce risks linked to Legionella and other waterborne pathogens.

• Work closely with technical marketing and engineering teams to refine processes, documentation, literature, and collateral materials.

• Undertake additional projects and administrative responsibilities as delegated by the manager.

⛳️ Requirements

• Knowledge of premise plumbing systems, both potable and non-potable.

• Experience in water safety/water hygiene, particularly in managing Legionella within water systems.

• A Bachelor of Science degree with a GPA exceeding 3.0; a focus on engineering, biology, or chemistry is preferred.

• Familiarity with the LAMPS online platform by HC Info.

• Proficient in Microsoft PowerPoint, Excel, Word, and Outlook.

• Excellent interpersonal skills and a strong inclination towards collaborative teamwork.

• Outstanding organizational abilities, attention to detail, follow-through, and capacity to handle multiple projects simultaneously.

• A high degree of professionalism and exceptional communication skills.

• Capability to assess facilities, take comprehensive notes, and create reports based on observations.

• Comfort in speaking before large groups during training and educational seminars.

• A positive demeanor, a dedication to customer service, and a readiness to assist the office team with various tasks.

🏝️ Benefits

• Employee-focused environment (regular corporate events, personal relationships, small teams)

• Family-oriented approach (support for work-life balance, flexible working hours)

• Accessible leadership (collaboration with senior leaders, open-door policy)

• Growth-focused culture (independence, creative opportunities to explore new concepts)

• Paid vacation and holiday leave

• Wellness programs (on-site fitness center and cafeteria, treadmill conference room, organized activities)

• Community engagement (volunteering, fundraising, charitable events, school sponsorships, and donations)

• Employee recognition initiatives (appreciation week, awards, and ceremonies)

• Opportunities for personal and professional advancement

• Tuition reimbursement

• Financial wellness options (retirement plans, 401K matching, employee credit union)

• Comprehensive benefits package (medical, dental, vision, life insurance, long and short-term disability)