Key Account Manager – North America

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Take ownership and cultivate a portfolio of key enterprise customers throughout North America.

• Develop long-term account strategies aimed at ensuring customer success, growth, and sustainable revenue enhancement.

• Discover new avenues for software subscriptions, hardware implementations, and enterprise-wide deployments.

• Establish trusted relationships with executive sponsors, operational leaders, and key decision-makers.

• Collaborate with Channel Partners to enhance customer satisfaction and seize market opportunities.

• Work cross-functionally with Sales Engineering, Customer Success, Marketing, Product, and Operations to achieve outstanding customer results.

• Lead commercial negotiations, renewals, executive business reviews, and strategic account planning activities.

• Keep an accurate sales pipeline and forecast while consistently meeting business goals.

• Serve as the voice of the customer within the organization and influence future product and business strategies.

⛳️ Requirements

• Several years of experience in managing and expanding enterprise accounts within a B2B setting.

• A demonstrated history of achieving or surpassing revenue objectives through account growth and strategic relationship management.

• Proficient in navigating intricate customer organizations with numerous stakeholders and extended sales cycles.

• Exceptional consultative selling, negotiation, and executive communication abilities.

• A customer-centric mindset with the capacity to convert operational challenges into business advantages.

• A proactive, ownership-oriented approach with the capability to work autonomously in a dynamic environment.

• Willingness to travel across North America as necessary.

• Professional proficiency in English.

• Preferred: Experience in Manufacturing, Logistics, Warehouse Automation, Supply Chain, or Industrial Technology.

• Background in selling SaaS, Industrial IoT, Wearables, or enterprise software solutions.

• Experience collaborating with Channel Partners.

• Familiarity with Salesforce CRM.

🏝️ Benefits

• Comprehensive health and wellness benefits, including medical coverage and employee support initiatives.

• Generous paid time off and company holidays to ensure you have time to recharge.

• Opportunities for learning and development to foster your professional advancement.

• Access to modern equipment and tools necessary for your success.

• An international, collaborative workplace where initiative and ownership are encouraged.

• Employee referral program.

• Regular team events and chances to connect with colleagues globally.

• Additional local benefits based on your location.