Key-Account Manager, ERP-Kundenbetreuung

📋 Description

• You are the primary point of contact for selected ERP existing customers and actively shape their further development.

• You steer the strategic development of your clients and build sustainable relationships.

• By identifying potential opportunities, you develop new revenue prospects and guide them from proposal creation to closure.

• In direct communication with our customers' management, you analyze requirements and drive continuous improvement of customer satisfaction.

• You collaborate closely with internal departments and sales experts to realize optimal solutions for your clients.

• You present Proalpha convincingly at events and to customers, making complex content easily understandable.

⛳️ Requirements

• Degree in Business Administration, Computer Science, Engineering, or a comparable qualification.

• Several years of experience in the sales of complex ERP or enterprise software solutions.

• Deep understanding of processes in a manufacturing environment, knowledge of production and sales processes, experience in management consulting and cloud sales.

• Confident demeanor, strong communication skills, and persuasive presentation abilities.

• Excellent German language skills and good English proficiency for communication in an international context.

🏝️ Benefits

• Flexible working time models, remote work, workation, value credit account (e.g., for a sabbatical).

• Support for personal and professional development, international career opportunities, cross-departmental career prospects, diverse training offerings, development discussions.

• Open communication, informal culture, team spirit, respect, appreciation, and joint team and company events.

• Onboarding concept, Employee Assistance Service, JobRad, Wellhub, employee benefits, company pension scheme, company car for private use, performance-based remuneration.