Key Account Manager – Data Center Cooling, Thermal Management

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Establish and nurture relationships with key decision-makers and influencers throughout the data center value chain.

• Formulate and implement sales strategies for the data center cooling and thermal management sector.

• Grasp customer cooling needs, including high-density computing, AI infrastructure, GPU applications, and the shift towards liquid cooling.

• Oversee the entire sales process from lead generation and opportunity development to technical discussions, quotations, negotiations, and finalizing deals.

• Collaborate with engineering and product teams to create tailored technical and commercial solutions.

• Keep abreast of industry trends, competitive landscape, technological advancements, and emerging prospects.

• Maintain accurate sales forecasts, opportunity pipelines, and account plans.

• Engage in customer meetings, industry conferences, trade shows, and technical forums.

• Assist with strategic pricing, contract negotiations, and establishing long-term customer agreements.

• Work together on product launches, customer implementation, and ongoing account support.

• Identify new products and technologies driven by customer requirements and market trends.

• Adhere to corporate policies, procedures, work instructions, documentation, and HellermannTyton Quality and EHS certifications.

⛳️ Requirements

• A minimum of 5 years of experience in sales, business development, account management, or technical sales within data centers, HVAC, thermal management, cooling systems, or a similar field.

• Solid understanding of data center cooling technologies and infrastructure.

• Experience in selling complex technical products or systems with extended sales cycles.

• Proven track record of building relationships with senior-level customers and key industry stakeholders.

• Excellent commercial, negotiation, presentation, and communication skills.

• Ability to comprehend technical requirements and convert customer needs into commercially viable solutions.

• Willingness to travel as necessary to meet customers and participate in industry events.

• Bachelor’s degree in engineering, business, or a related technical discipline is preferred.

• Knowledge or experience in data center cooling and thermal management, liquid cooling, direct-to-chip cooling, AI and high-density computing infrastructure, chillers, chilled-water systems, CDUs, and semiconductor/electronics/power-electronics thermal management is highly desirable.

🏝️ Benefits

• Performance-based incentive compensation.

• Company vehicle.

• Profit sharing opportunities.

• Benefits tailored to experience and qualifications.

• Flexible remote/virtual work arrangements.

• Travel assistance for customer meetings, industry events, and business development initiatives.