Key Account Manager – Balkans

This is a fully remote position, open to applicants in Bulgaria, +1 more state.

📋 Description

• Develop and oversee strategic customer accounts within the Balkan region.

• Identify, qualify, and cultivate new business opportunities across targeted markets and customer segments.

• Establish and nurture relationships with key decision-makers, partners, distributors, and channel contacts.

• Formulate and implement account plans and business-development strategies to meet sales objectives.

• Lead commercial negotiations, prepare quotations and proposals, negotiate terms, and finalize deals.

• Manage the sales pipeline, forecasts, and opportunity reporting.

• Coordinate sales efforts with the German office, Account Management, Solution Engineering, distributors, and channel partners.

• Assist in partner recruitment, enablement, and collaborative go-to-market initiatives.

• Represent the company at customer meetings, partner events, industry gatherings, and trade shows.

• Monitor market trends, customer requirements, competitor activities, and emerging business opportunities.

• Ensure customer satisfaction and promote long-term account growth.

⛳️ Requirements

• A minimum of 3–5 years of experience in key account management, business development, B2B sales, or a similar commercial role within the IT or technology sector.

• Demonstrated success in developing new business and achieving sales targets.

• Experience in selling technical products, IT infrastructure, software, storage, networking, cloud, or related technology solutions is highly desirable.

• Strong grasp of consultative and solution-oriented sales methodologies.

• Ability to cultivate trusted, long-term relationships with customers, partners, and internal stakeholders.

• Excellent negotiation, communication, and presentation skills.

• Commercially driven, target-oriented, proactive, and capable of managing multiple opportunities independently.

• Comfortable collaborating with technical colleagues and able to articulate the business value of technical solutions.

• Strong strategic thinking, initiative, and capability to identify market potential.

• Fluent in Bulgarian or Romanian and English, both written and spoken.

• Friendly, confident, and professional team player with a high degree of self-responsibility.

• Located in Sofia or Timisoara.

• Possess a valid driving license and own vehicle for customer visits across the country.

🏝️ Benefits

• Fixed salary along with a performance-based bonus.

• Regular team-building activities.

• Company events.

• Collaborative work environment.

• Full-time employment contract through our EOR partner.