Key Account Manager

This is a fully remote position, open to applicants in Sweden.

📋 Description

• Take responsibility for and further develop a portfolio of strategic national customer accounts.

• Build strong and long-lasting relationships with decision-makers and other key stakeholders.

• Ensure high customer satisfaction, customer loyalty, and long-term growth.

• Identify and realize organic growth opportunities with existing customers.

• Lead quarterly business reviews (QBR) and other strategic customer meetings.

• Develop customer plans and long-term growth strategies.

• Coordinate internal resources to guarantee the best possible customer experience.

• Work closely with sales specialists, product experts, and the field sales organization.

• Manage contracts, reporting, forecasting, and CRM activities.

• Serve as the primary contact for your assigned customers.

⛳️ Requirements

• A minimum of 5 years of experience in Key Account Management.

• Strategic customer development.

• B2B sales experience.

• Business development and customer responsibility.

• Proven experience in managing large and complex customer relationships.

• Ability to influence and collaborate with multiple stakeholders within customer organizations.

• Strong business acumen and commercial skills.

• Preferred background in Facility Management, Hygiene and Cleaning Solutions, Professional Services, Hotel, Restaurant, and Service Industry (HoReCa), Food Service, Industrial Solutions, and Business Services.

🏝️ Benefits

• Health insurance

• 401(k) plan

• Opportunities for professional growth and development